Customer services

At Airtel-Vodafone, we pride ourselves on our customer service. We are always willing to answer any questions you may have and help where we can to ensure your mobile phone is working properly and provide you with the optimum level of service.

To contact Customer Services, call 121 from your Airtel-Vodafone handset. If calling from another number, dial 07829 700121 (Jersey) or 07839 700121 (Guernsey). If calling from abroad, dial +44 7829 700121 (Jersey) or +44 7839 700121 (Guernsey).

Alternatively, you can email our Customer Services team on 121@airtel-vodafone.je (Jersey) or 121@airtel-vodafone.gg (Guernsey).